Acceptable Use Policy
The standards customers and authorised users must follow when accessing TeamTrack, its apps, APIs, integrations and website.
Policies & Legal
Clear policies for a trusted service.
Read the service terms, privacy notices, data protection commitments, security controls and operational policies that support TeamTrack.
TeamTrack policies
Service, privacy and security information in one place.
Each page includes a readable web version and the original PDF document for reference or download.
Business Continuity & Disaster Recovery Policy
How TeamTrack plans for significant disruption, restores critical services and tests its recovery arrangements.
Data Breach Policy
How TeamTrack recognises, reports, contains, assesses and learns from suspected personal data breaches.
Data Processing Agreement
The controller and processor obligations that apply when TeamTrack processes customer personal data.
Data Protection Policy
TeamTrack’s framework for lawful, fair, secure and accountable processing of personal data.
Data Retention & Secure Deletion Policy
How customer data, backups, support records and business information are retained and securely deleted.
Information Technology & Information Security Policy
The security principles and controls protecting TeamTrack’s cloud platform, systems, source code and customer information.
Privacy Policy
How THRIVE IT LTD. trading as TeamTrack collects, uses, protects and retains personal data across the website and service.
Secure Software Development Policy
How security, privacy, testing and vulnerability management are embedded throughout TeamTrack’s development lifecycle.
Terms of Service
The subscription, access, support, billing and contractual terms governing organisational use of TeamTrack.
Third Party Sub-Processors
The service providers that support TeamTrack, the work they perform and the categories and locations of data they may process.